Director of Data and Analytics

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.

All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.

Our Tech team is a 60+ strong team of curious minds, building the digital experiences that power KFC – from app to kiosk, delivery to checkout. We work cross-functionally, move fast, and stay focused on what matters: creating smart solutions that make things better for our customers and our teams.

Regional Data Head to lead our data agenda across KFC UK, Ireland and Europe. This leader will drive the strategic integration and operationalization of Yum’s Global Data Hub, enhance store and franchisee data quality, accelerate adoption of centralized BI and analytics products, and partner with key stakeholders to enable scalable, insight-led decision making across markets in the region.

• Define and own the regional data strategy aligned to Yum’s global standards, with flexibility for market-specific needs.
• Champion the use of centralized data assets, including data platform, BI and AI, across franchise and equity markets.
• Build and maintain a clear data roadmap for UKI & Europe, including prioritization of high-impact data products and capabilities.

• Lead efforts to improve store, franchisee, and transaction data accuracy and timeliness.
• Partner with Technology, Ops, and Legal to implement standards for vendor compliance (e.g., POS Vendor Standards).
• Drive adherence to data governance frameworks, including metadata management, lineage, and SLA expectations.

• Act as the primary data partner to regional CFOs, CMOs, COOs, and Digital Officers.
• Support commercial, marketing, and operations teams with timely, actionable insights and trusted reporting.
• Translate global data platform strategy into business-relevant outcomes at the regional level.

• Liaise with central AIDA product, engineering, and analytics teams to coordinate roadmap delivery and manage market needs.
• Drive operational alignment across BI tools, data infrastructure, reporting standards, and analytics self-serve models.
• Foster a strong feedback loop with central teams to iterate and evolve data products and platform capabilities.

• Build and lead a regional data team, with direct and dotted-line reports. Set clear ways of working to ensure accountability and alignment with global data priorities.
• Champion a strong data culture, including upskilling, data literacy, and stakeholder training.
• Support franchisee engagement and data maturity efforts in partnership with GMs and Ops Excellence leads.

Experience

• Demonstrable experience in data leadership roles, ideally in QSR, retail, CPG, or platform businesses.
• Proven track record of delivering business impact through data strategy, analytics platforms, and governance initiatives.
• Experience working across matrixed global organizations and collaborating with technical and non-technical stakeholders.

• Strategic thinker with strong commercial and product acumen.
• Deep understanding of data engineering, BI, and analytics delivery models.
• Skilled at stakeholder management, influence without authority, and change leadership.
• Strong knowledge of franchise business models and market dynamics across Europe.

• Operates with a one-team mentality—balancing global standards with local enablement.
• Comfortabl…