Regulation Officer

We have an excellent opportunity for a Housing Regulation Officer to join our Information and Governance team here at Wokingham Borough Council, on a permanent basis.

Employer: Wokingham Borough Council

Salary: £36,363 - £39,862 Per Annum

Location: Shute End, Wokingham

Contract: Permanent

Working Pattern: Full Time

Hours: 37 hours per week.

DBS Check: Yes

Closing Date: 11/01/2026 at 23:00

Reference: 713312

• Deliver a continued programme of self-assessment and improvement against the Regulator of Social Housing’s Consumer Standards, including developing a gap analysis, improvement plan and monitoring framework.
• Work on the development of a robust evidence base that demonstrates compliance with regulatory requirements, which can be presented in suitable levels of detail to a variety of stakeholders.
• Support Service Managers in coordinating and drafting regular reporting to Elected Members detailing performance and compliance with regulatory requirements.
• Manage, plan, and deliver bespoke induction, legislative and complaint refresher training across the Housing Service and other related services using mixed methods.
• Develop and implement a framework that ensures continued monitoring and analysis of wider sector performance, regulatory gradings and any changes to legislation or policy that may impact the Council’s regulatory compliance, capturing learning, risks and opportunities appropriately.
• Act as the primary relationship manager between the Housing Service and WBC’s wholly owned local housing companies, ensuring compliance with the Service Level Agreement (SLA), including timely processing of invoices and payments, and monitoring and reporting on service delivery standards.
• Work collaboratively with residents to gather feedback on regulatory compliance and service delivery, ensuring their voices inform improvement plans, and develop case studies and best practice examples that demonstrate how resident engagement drives continuous improvement and compliance.

• Understanding of social housing legislation and consumer regulation, specifically within a Local Authority setting, specifically in relation to the Social Housing Regulations Act 202.
• Highly organised, enthusiastic, proactive, and able to manage multiple priorities with attention to detail.

• Generous Annual Leave – 28 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays.
• Local Government Pension Scheme.
• GP Helpline – Available 7 days a week.
• Employee Assistance Programme – Including a 24/7 Your Care Helpline.
• Free Eye Tests and Flu Vaccines.
• Free Onsite Gym – Located at Shute End Offices, Wokingham.
• Salary Sacrifice Schemes – Including Car and Cycle to Work schemes.
• Local & Lifestyle Discounts – Save on shopping, entertainment, dining out & more.
• Move through Menopause Course.
• Sports & Social Group Activities – Including running, football, cricket & more.
• Learning & Development Opportunities.
• Employee Networks.
• And more!

Click the link below and apply today! Alternatively, to arrange an informal discussion about the role, contact via email Har (Strictly no agencies).

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham Borough Council is an equal opportunities employer.