Services Innovation Lead

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This role has been designed as ‘’Onsite” with an expectation that you will primarily work from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

UKIMEA CSLV – Innovation Lead –

Location:

UK – Type:
Permanent Full Time

We are looking for a bold, visionary Innovation Lead to reinvent the tools, processes, and digital experiences that power our Services business. Your mission:
transform our sales tools, processes, and methodologies so we qualify better, respond faster, win more, and deliver a modern, AI‑enabled experience for our customers and sales teams. In this role, you will be the architect of a smarter, more streamlined sales cycle introducing automation, predictive insights, new go‑to‑market approaches, and repeatable sales frameworks that elevate our competitive edge. You’ll partner with sales leadership, presales, marketing, operations, product teams, and executives to bring fresh thinking and implement high‑impact change.

This role will lead our customer insight specialists and services business development team.

• Transform the End‑to‑End Services Sales Cycle
• Redesign how we qualify, shape, propose, and close services opportunities to go beyond our eligible base.
• Map friction points across the sales journey and reinvent workflows for efficiency and impact.
• Standardise winning practices into repeatable playbooks, templates, and methodologies.
• Modernise Sales Tools & Technologies

• Evaluate and introduce AI‑powered tools to accelerate research, qualification, bid creation, and proposal quality.
• Improve integration and usability of CRM, CPQ, and presales tooling.
• Implement automation to reduce administrative work and increase customer‑facing time.

• Develop and foster a strong pipeline; balancing customer retention with long‑term expansion
• Lead on market insights and customer challenges building campaigns to address
• Build stronger customer advocacy and intimacy programs
• Accelerate Presales Excellence
• Build new frameworks to enhance bid quality, speed, and decisiveness.
• Introduce best practices for early opportunity shaping and win strategy creation.
• Partner with solution architects to design more scalable, modular service offerings.
• Drive AI, Automation & Data Innovation for Sales
• Lead adoption of generative AI for prospecting, discovery, customer research, and proposal development.
• Introduce data‑driven insights that help sales leaders prioritise opportunities and allocate resources.
• Pilot and scale automation that streamlines handoffs, approvals, and deal governance.
• Build and Lead a High‑Impact Sales Transformation Roadmap
• Collaborate with Sales Director to execute multi‑year plan focused on productivity, speed, consistency, and customer experience.
• Run design sprints, idea labs, and cross‑functional workshops to identify and validate opportunities.
• Gain organisational buy‑in and communicate progress to stakeholders at all levels.

• Experience in services sales, presales, sales operations, sales excellence, or go‑to‑market transformation within an IT or tech environment.
• Strong understanding of the services sales lifecycle—from qualification to contracting.
• Proven ability to lead cross‑functional change and implement new processes or tooling.
• Passion for AI, automation, and modern sales technologies.
• Strong…