Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Join to apply for the Administrator role at Net Soft Services Ltd
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Are you a self‑motivated individual with an eye for detail who takes pride in their work? If so, we want to hear from you!

Optimum Recruitment Group is working exclusively with a brilliant business currently recruiting for an Administrator to join the team. The role is based at a regional operational site in Essington.

Working within the Commercial team, you will provide all‑round administrative and customer support to the activities. This newly created role has the primary responsibility to assist the team in achieving commercial plans and goals by delivering innovative and pragmatic solutions whilst ensuring tasks are completed to a high standard.

• Ensuring compliance with the relevant processes, regulatory guidance, company management systems, corporate governance and Standard Operating Systems/procedures for the operational site.
• Working within the sales and administration team providing administrative support to the activities of the commercial teams.
• Data entry of new enquiries onto the company’s system from a completed technical assessment form.
• Day‑to‑day monitoring of centralised inbox and distributing service requests in accordance with the site's area coverage.
• Creating accurate quotations from the enquiry to forward onto clients on behalf of account managers.
• Updating and maintaining customer information.
• Responsible for all administration including producing and correspondence as & when requested.
• Providing telephone support to the sales team and other stakeholders.
• Uploading customer invoices.
• Creation of month‑end reports.

• High levels of customer service experience.
• Proven track record, working with a team, managing a busy workload, meeting deadlines, and delivering results.
• Strong administrative experience.
• Strong computer‑based skills including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role.
• Ability to focus on detail and complete administrative duties to tight deadlines.
• Experience of and ability to work in a methodical, organised and systematic manner.
• Skilled in working within deadlines whilst being flexible and able to confidently prioritise tasks.

Salary up to c £28k dependent on skills and experience plus a generous benefits package. This is a site‑based role. Monday‑Friday 37.5 hrs per week.