Business Support Administrator - Specialist

Business Support Administrator - Specialist Support

Salary - £26,403 - £28,142 (Grade
4) pro-rata

Hours - 18.5 hours per week

Contract type - Part time, permanent

Work Style - Fixed: permanent council location

City of Wolverhampton Council is seeking a committed and experienced Business Support Administrator to join the Business Support team working within the Connected Families Services Hub.

The post holder will be a key member of the Connected Families Services Hub and is expected to work flexibly to ensure that high quality support is always provided, enabling Council services to function effectively.

This role involves a variety of business support tasks, including but not limited to:

• Wednesday 1pm to 5:30pm
• Thursday 9:30 - 5:30pm
• Friday 9:30 - 5:15pm
• Prepared to work one Saturday in four

• Taking Team Meeting Minutes
• Monitoring and reconciling financial transactions and supporting preparation of budget information
• Maintaining accurate records and inputting data onto relevant databases like Excel
• Ordering goods and resources through Agresso and p-card purchasing
• Responding to enquiries and complaints from staff and members of the public in line with agreed procedures
• Managing post (electronic and physical) that comes into the Connected Families Hub
• Meeting and greeting service users to the Connected Families Hub

The successful candidate will be innovative, proactive and organised with great attention to detail. You will need strong communication and IT skills, the ability to build strong relationships and learn quickly.

This position may be subject to DBS check and a requirement to undertake Health and Safety training and Fire Marshall duties.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location.

Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please .

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These…