Customer Loyalty & Retention Specialist

A customer service-focused company in Wolverhampton seeks a Customer Retention Executive to engage with dissatisfied customers and resolve their issues. You will promote customer loyalty through effective communication and tailored solutions. Strong interpersonal and problem-solving skills are essential for this role, as well as the ability to handle challenging conversations. Enjoy a range of benefits including 23 days' holiday, a pension scheme, and access to ongoing learning resources.
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