Sales and Customer Support Co-Ordinator

• / Sales and Customer Support Co-Ordinator

Place of work Wolverhampton

Contract type Permanent - Full-time

Salary £13 per hour

Job Title:

Sales & Customer Support Coordinator

Location:

WV14 0LH

Salary: £13 per hour

Hours:

08:00 - 16:00, Monday to Friday

About the Role:

We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.

Key Responsibilities:

Providing exceptional customer service by handling queries via phone, email, and in person.
Supporting the sales team with administrative tasks and customer follow-ups.
Assisting with the implementation and use of a new IT system, ensuring smooth operation.
Managing and updating customer records accurately and efficiently.
Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
Requirements:

Strong IT skills and the ability to adapt to new systems quickly.
Excellent communication skills, both written and verbal.
A creative and problem-solving mindset.
Previous experience in customer service, sales support, or similar roles is beneficial.
A positive attitude and the ability to work well in a team.
Benefits:

Competitive hourly pay of £13 per hour.
Regular working hours with no weekends.
Opportunity to work in a creative and supportive environment.
The chance to contribute to the growth and development of the business.
If you're a proactive and tech-savvy individual with a passion for delivering great customer experiences, we'd love to hear from you. Apply today to join our team!

Job Types: Full-time, Permanent

Pay:
From £13.00 per hour

Expected hours: 40 per week

Additional pay:
Performance bonus

Benefits:
Company pension
Free parking
On-site parking

Schedule:

Day shift
Monday to Friday

Experience:

Retail sales: 1 year (preferred)
Customer service: 2 years (preferred)
Food: 2 years (preferred)
Licence/Certification:

Driving Licence (preferred)

Work Location:

In person