Customer Services

Involve Recruitment (Midlands) Ltd are once again working alongside a progressive, well establish and customer focused company in the heart of Wolverhampton for a Customer Service Advisor

This role is apart of a busy and vibrant team, lead by THE BEST Customer Service Management team!

The initial contract will be a 12 month fixed term covering maternity HOWEVER they have won a big contract which starts next year so apply yourself and you could 100% obtain a permanent contract!

The role is very much looking after the customer accounts from start to finish!

Salary - £25,000

Working hours - Monday to Thursday 9-5, Fridays 8.30-4.30

Daily duties include:

· Provide excellent customer support via phone and email to resolve customer inquiries

· Collaborate with internal and external depts such as Warehouse, Operations, Procurement

· Processing orders, logo creation on system and deliveries to meet SLA’s

· Co-ordinate samples with customer and creative team

· Shopify - Ecommerce Activities

· Processing of customer returns and refunds

Previous experience in a customer service role is required along with knowledge of Microsoft Office and a huge bonus of Shopify

If you have the above, with a bubbly and proactive nature then please apply