Internal Sales & Customer Service

Position: Internal Sales & Customer Service
A leading distributor of heating products and spares is looking for a friendly and customer-focused Internal Sales & Customer Service professional to join their team in Wolverhampton. This is an excellent opportunity for someone looking for a stable, long-term role within a well-established, fast-paced and people-focused business.

The business you'll be joining has a fantastic reputation in the heating industry and is known for their high-quality products and exceptional service. They are part of a market-leading £1 billion UK distribution group who already employ over 1,700 people throughout the UK.

Role Responsibilities

Internal Sales:
Work alongside the existing internal sales team with quotations, order processing and customer follow-ups.
Customer Service:
Handle inbound sales calls, web chat enquiries and customer queries, delivering a consistently high level of service.
Sales Administration:
Accurately process orders, manage documentation and ensure systems are kept up to date.
Team Support:
Work closely with colleagues to ensure smooth day-to-day operations and excellent customer outcomes.
Relationship Building:
Develop strong relationships with customers through friendly, professional communication.

Rewards

As an Internal Sales & Customer Service professional, you will receive:

A starting salary between £28,000 - £35,000 (depending on experience)
An uncapped annual profit share bonus
Membership of the company's excellent pension scheme
A stable, permanent role within a successful and growing business
Comprehensive training and ongoing support
A friendly, collaborative team environment Requirements

To be successful in this Internal Sales & Customer Service role, you should have:

Previous experience in internal sales, customer service or a similar office-based role (beneficial but not essential)
A bubbly, chatty and confident communication style
A strong work ethic and a positive, can-do attitude
Good organisational skills and attention to detail
A desire for a long-term, stable position within a reputable business

Think you have what it takes? Apply today to find out more