Project Support Officer

Temporary | Administrator | Project Support | Hybrid Project Support Hybrid role – Leeds. I am working with a client to recruit a project support officer. Data Engagement is the ‘front door’ to the Strategy, Architecture and Data Automation portfolio. You will look after the management of stakeholders through the delivery lifecycle. The Engagement Analyst manages demand in the Data teams, facilitates the relationship between data and business stakeholders and supports Data Roadmap and demand planning activity.

Key Accountabilities / Responsibilities Manage the ‘front door’ activity, helping to raise, quality check and process all new engagements into data, providing support to stakeholders at each stage. Work closely with 3rd party suppliers to progress engagements throughout the delivery lifecycle and identify any barriers to progression. Contribute to the production, presentation and reporting of monthly vendor SLA and KPI reviews.

Process, evaluate and submit project documentation for approval, ensuring approvals are received on time and help to identify and resolve potential issues. Prepare, update and maintain in-house trackers for workload, vendor performance and financial information. Create and produce reports on team demand, performance and demand forecasts. Own, define, document and continually improve team processes and governance measures. Identify operational and governance improvement opportunities across the Data function, make recommendations and proactively support the team to find solutions.

Collaborate across teams and directorates to deliver ad hoc projects and raise the profile of the Data Engagement team. Create, manage and maintain shared team information in SharePoint, Confluence & Workplace, which provides support across the Data teams. Data’s point of contact for in-house tooling queries (Jira/Confluence/SharePoint). Knowledge, Experience and Skills Required / Desired Previous experience in a similar Project Support / Demand Analyst role.

Good working knowledge of data analysis, including performance and forecasting.

Experience of working in a complex, fast moving, environment with multiple 3rd party suppliers. Ability to work across departments in an effective, collaborative and ‘can-do’ manner. Excellent communication skills and ability to multitask. Good knowledge of Microsoft Office products, particularly Excel.

Experience of process improvement and embedding new processes. Understanding of Jira and Confluence is essential. Knowledge of clarity is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.  

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