Front of House Assistant

Join to apply for the Front of House Assistant role at University of Wolverhampton The Halls
.

This range is provided by University of Wolverhampton The Halls. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Be the first point of contact for guests on event nights
• Welcome and assist guests, ensuring they feel safe and comfortable
• Check tickets and direct guests to the correct area within The Halls
• Support accessible guests, helping them move around the venue
• Answer guest queries with confidence and professionalism

• Passion for customer service and creating amazing experiences
• Ability to thrive in a busy environment, staying calm under pressure
• Excellent communication skills and confidence engaging with all types of people
• A proactive, positive attitude and flexibility with working patterns
• Location:
  
  The Halls, Wolverhampton
• Age Requirement:
  Must be 18+
• Working Hours:
  
  Evenings and weekends – with some weekday shifts
• Typical shifts: 5pm – 11pm
• Assessment centres on 11 and 12 January 2026; start date 26 January 2026.
• We send shifts a month in advance and ask you to work as many and as regularly as you can.

Our employees love working here at AEG Europe, an inclusive organisation where we value everybody's contribution.

We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.

Entry level

Part-time

Customer Service

Events Services