Integration Officer, WEBRECRUIT

Support and Integration Officer, WEBRECRUIT

Location:

Wolverhampton, West Midlands

Work Hours:

37.5 hours per week, Monday to Friday, 9am - 5pm

Full‑time, permanent

Our client is a social enterprise dedicated to empowering refugees and migrants in the UK to lead self‑sufficient and ambitious lives. They provide tailored integration services and aim to challenge systems that perpetuate inequality.

• Salary of £26,521 per annum
• 25 days’ annual leave, plus bank holidays
• Pension
• Flexible working
• Employee Recognition Programme
• Training and development opportunities
• Employee Assistance Programme
• Social gatherings and staff retreats
• A fully stocked staffroom

Provide tailored, high‑quality support to help refugees resettle, overcome barriers and build confident, independent lives in new communities.

Complete initial assessments, create personalised support plans and advise on housing, finances, health, education, employment and immigration.

Manage a caseload of tenants, supporting budgeting, accessing services, building social networks, volunteering or training and navigating key systems to promote wellbeing and long‑term independence.

• Organise and attend house meetings and visit tenants at home and in the community
• Make internal and external referrals
• Organise group activities that strengthen integration and confidence
• Use Salesforce CRM reports to support effective case management
• Develop partnership opportunities with external organisations

• Experience working with asylum seekers or refugees in a voluntary or paid capacity
• Experience providing advice, guidance, advocacy and culturally sensitive support
• Experience creating support plans and completing needs assessments
• Experience and knowledge of working with people with complex/multiple support needs
  
  Experience of and capability to support refugees in the UK
• Understanding of safeguarding in relation to vulnerable adults
• A full, valid driving licence and access to your own vehicle for work purposes

Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with prior consent.

Closing date: 5th January 2026. Shortlisting may begin earlier as applications are received.

Webrecruit and our client are equal opportunities employers, valuing diversity and committed to providing equal employment opportunities for all employees and all applicants. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Please apply via the button shown. This vacancy is being advertised by Webrecruit, an employment agency.