Neighbourhood Officer

We are pleased to share an opportunity for someone to us as a Neighbourhood Officer.

As a Neighbourhood Officer, you will work as part of the Neighbourhoods team to look after our communal areas and neighbourhoods to create safe and thriving communities for our tenants.

You will deliver outstanding customer service by regularly inspecting our neighbourhoods, playgrounds and independent living schemes to ensure they are safe, clean, tidy, and free from graffiti, litter or fly‑tipping.

You’ll help our tenants to enjoy their homes by giving support with items such as changing a light bulb or cutting back a hedge and by being a friendly face within the community who is able to identify and address issues by talking to residents and understanding the area.

Working Hours: 37 hours per week, 8:30-16:30 Monday - Thursday 08:30-16:00 Fridays

Working

Location:

Essex area including Braintree/Colchester/Witham and surrounding areas

This is a field-based role and will require travel to our customers and properties in and around the areas above, a company vehicle will be provided.

Applications are welcomed for the role of Neighbourhood Officer from those with previous experience of working in a customer facing environment. You’ll need to have excellent customer service and communication skills with the ability to deliver complex or difficult messages in an engaging way. Whilst being able to work on your own initiative and possessing exceptional relationship‑building skills. Proficient in Microsoft Office and competent with IT packages, you will also require a full valid driving licence.

for details of the benefits of Joining Flagship Services as a Neighbourhood Officer

Please see the attached The Neighbourhood Officer – The Part I Play Statement, for responsibilities and requirements details. When applying you will be asked to attach your CV and provide a supporting statement, outlining why you’re the right person for the job. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

No Agencies please.

Application Close date: 16th January 2025 (Midnight)