Cancer Support Worker

£27,485.00 to £30,162.00 per year, £27485.00 - £30162.00 a year

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

30/01/2026

Professional The post holder will have excellent communication and relationship skills for communicating detailed information with patients and relatives.

The post holder will have highly developed physical skills for keyboard and for the use of some clinical tools/equipment.

• Contribute to the holistic needs assessment and the development of individual care plans under the direction of the registered nurse.
• Support aspects of the care plan with the patient and carer, reporting any changes in the patient's condition to the registered nurse.
• Triage incoming calls into the service and provide initial triage to patients or carers contacting the service.
• Take queries and assess the most suitable method of solution, liaising and discussing complex cases with the Prostate Cancer Survivorship Specialist Nurses.
• Coordinate appointments or investigations for efficiency and patient experience under direction of the Registered Nurse.
• Liaise with the MDT coordinator to ensure a seamless service for patients and smooth transition through the cancer pathway.
• Identify patient/carer general informational needs, accessing/signposting to the Macmillan Cancer Information & Support Centre and other sources of support.
• Support the registered nurse in the coordination of care to facilitate safe and effective transition between services.
• Encourage and support healthy lifestyle choices.
• Make scheduled catch‑up calls to patients to check on health and wellbeing and refer to Nurse Specialists if appropriate.
• Contribute to the development of the nursing service and comment on proposed changes to policies and procedures.
• Support the registered nurse in the development/management of Prostate Cancer Support group/follow‑up/surveillance support holistic needs assessments and care planning.
• Contribute to the Annual Report, collecting relevant data.
• Be a flexible member of the team able to respond to the changing needs of patient/carers.
• Be a vital link between patients and the registered nurse, highlighting patients that require specialist assessment.
• Order equipment and supplies.
• Carry out administrative duties required by the role.
• Record activity on the Somerset database.
• Utilise clinical systems.
• Support and contribute to clinical audit and research initiatives.
• Contribute to the development of the service, protocols and policies.
• Maintain own resources in relation to stock control, updating patient records, data entry and processing.
• Participate in non-clinical audits within area of care.