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Lead: Pet Retail & Customer Service

Job in Union Gap, Yakima, Yakima County, Washington, 98901, USA
Listing for: PetSmart
Full Time position Listed on 2026-11-04
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR

Job Description & How to Apply Below

Position: Experience Lead: Pet Retail & Customer Service
Location: Union Gap

Pet Smart in Union Gap, WA is seeking a Retail Customer Service Lead (Key Holder) to elevate the pet parent experience. You will supervise daily store operations, support associates, and drive loyalty through attentive service and promotions.

This full-time role requires evenings, weekends and holidays, strong communication, and a calm, organized leadership style. You’ll back up cash handling, merchandising, and safety compliance while delivering a welcoming in-store experience for every visitor.

This opportunity is for the Experience Lead:
Pet Retail & Customer Service role at Pet Smart.

We are looking to fill the Experience Lead:
Pet Retail & Customer Service position at Pet Smart in Union Gap, WA, United States.

The Experience Lead:
Pet Retail & Customer Service role at Pet Smart is now open for applications in Union Gap, WA, United States.

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