Family Care Coordinator & Case Manager - Bilingual

Position Summary

The Family Care Coordinator Associate is responsible for case management including home visits and classroom support, as well as program support including recruitment and transportation coordination. This role carries a smaller caseload and participates in recruitment and enrollment activities, ongoing case management, classroom support, and connecting children and families with resources and services including.

Position Summary

The Family Care Coordinator Associate is responsible for case management including home visits and classroom support, as well as program support including recruitment and transportation coordination. This role carries a smaller caseload and participates in recruitment and enrollment activities, ongoing case management, classroom support, and connecting children and families with resources and services including.

Responsibilities

Participate in recruitment and enrollment activities.

• Arrange and promote recruitment activities including presentations to community partners
• Complete enrollment paperwork including designated screening forms
• Observe the parent-child interaction during intake through enrollment phase.

• Provide home visits with caregivers at least monthly to address family needs, parenting skills and behavior planning consistent with the classroom and Family Care Plan.
• Coach caregivers on responsive parenting, child development, and social-emotional learning.
• Collaborate with caregivers, classroom staff and Mental Health Consultant.
• Arrange multidisciplinary meetings every 90 days and Maintain consistent communication with families to monitor progress and provide ongoing support.
• Monitor family’s need for ECLIPSE transportation, arrange for bus service if needed and document in child record.
• Support behavior strategies provided by the MHC within classroom and home settings.
• Provide classroom observations and support; follow up with classroom staff regarding interventions, children’s progress or concerns, and family needs.
• Make referrals to community services whenever necessary.
• Maintain a caseload of 10-16 families.

• Communicate program needs with People for People for transportation services
• Maintain ongoing communication with childcare staff, Family Support Staff and Program Managers for changes and updates
• Maintain bus schedule/route information and distribute, as required

• Document home visits, community meetings, MDT meetings and other contacts on calendar daily
• Complete documentation within 48 hours of scheduled visits
• Keep ELMS/Documentation tracker updated, as required
• Attend and plan for transition meetings in conjunction with Mental Health Consultant upon family’s approach and exit from ECLIPSE
• Document all phone calls, case notes, contacts with allied service providers and other treatment information in the electronic record according to the ECLIPSE policies and procedures.
• Maintain communication with assigned social workers and referral sources regarding progress and concerns.
• Follow up with classroom staff to make sure objective assessments are completed and scored on time.
• Meet productivity standards of 50% of time in direct face-to-face services including home visits, multidisciplinary team meetings, case management, classroom observations, etc.
• Maintain confidentiality according to HIPAA and FERPA in all aspects of the program

• Communicate directly with supervisor for any questions or concerns regarding program design/implementation, job requirements, behavior interventions, training or general program needs.
• Staff cases that require…