Duty Manager

Duty Security Manager – Yeovil

2 days ago – Be among the first 25 applicants.

Pay: £19.92 per hour

Location: Yeovil (BA20 2YB
)

Hours: 42 per week | 4 on 4 off | 12‑hour shifts (days, nights & weekends)

Grade: Site Based

Shape the future of security operations with one of Secuirtas’ largest clients. We’re looking for a Duty Security Manager to lead our Yeovil site team and drive excellence across all aspects of security management.

In this role, you’ll take ownership of scheduling, compliance, recruitment, investigations, performance management, and training—ensuring every process meets the highest standards. Your leadership will create a safe, secure, and high‑performing environment where people feel supported and valued.

• Promote and rigorously review health and safety on site.
• Contact, review, and coach all security personnel monthly to monitor performance and maintain positive employee relations.
• Maintain effective communication through informal briefings and toolkit talks.
• Address employee relations issues promptly and consistently, following company disciplinary and grievance procedures.
• Encourage staff recognition and nominations for awards.
• Report all incidents in compliance with customer policy and procedure.
• Plan, develop, and implement strategies for personnel training, including routine duties and emergency procedures.
• Manage special assignments, ensuring adherence to agreed security procedures.
• Maintain the highest professional standards at all times.
• Monitor and report faults with security‑related equipment accurately.
• Be fully conversant with operational functions (Access Control, CCTV, Detection, Alarm Systems).
• Analyze complex information to identify security‑related trends and report effectively.
• Ensure understanding and implementation of company values.
• Provide appropriate training, advice, and support to ensure team success.
• Act as the first point of contact for site security function‑related queries.
• Accurately complete company documents in line with policy/process.
• Refer staffing level issues to the Site Security Manager.
• Perform other duties as directed by the Protective Services Branch Manager.
• Demonstrate commitment to company values and recognition programmes.

• Current valid SIA licence (Frontline, CP, DS, or SG)
• Strong communication skills in English (written and spoken)
• Proficient in MS Word, Excel, and Outlook
• Well‑developed interpersonal and influencing skills; ability to handle sensitive and confidential matters with tact and discretion
• Adaptable and responsive to changing priorities, plans, and schedules
• Strong management experience in a security environment
• Must have the right to work in the UK
• British National – must have lived in the UK for the past 5 years (site requirement)
• Five‑year checkable employment history or ability to provide documentation for unemployment, self‑employment, or education
• Skilled in relationship building, influencing, and managing sensitive matters
• Knowledge of corporate and major event security
• Ability to embody and uphold Securitas core values:
  Integrity, Vigilance, and Helpfulness

• Health and Safety at Work training
• Customer Service training
• First aid certification

We are looking for a Duty Security Manager to lead and manage the security team at our Yeovil site. As our new Duty Security Manager you will take ownership of contract scheduling, compliance, recruitment, investigations, disciplinary procedures, absence/performance management, and training. You will specialise in creating safe, secure, and high‑performing environments by leading health and safety initiatives, coaching security teams, and fostering strong employee relations.

The Duty Security Manager will approach situations with proactive communication, rigorous compliance, and strategic training to ensure operational excellence.

• STRIVE—Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans—A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X‑rays,…