Trainer Operation, Learning Content Specialist Credit

Trainer Operation, Learning Content Specialist (Yogyakarta) - Monee Credit

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• Designing and updating training slides for NHT, PS, Refreshment, and Socialization (to be validated by the Jakarta team)
• Producing Sea Talk Blasts and learning videos based on operational findings at the Jogja Site
• Maintaining updated information from Jakarta site to Jogja site – help create engaging reels for agents
• Developing Google Forms and SCORM for evaluations and learning assessments
• Creating Quizizz, weekly quizzes, and gamified learning activities
• Producing infographics and visual media to simplify SOP understanding
• Supporting documentation, reports, and continuous material improvement for new hire agents
• Help develop Learning Management System for the Jogja Site

• Minimum S1 in Education, Communication, Business, Psychology, Multimedia, Graphic Design or related fields.
• Minimum 1–2 years in training, content development, or learning & development roles
• Experience in creating and managing end‑to‑end learning materials and communication content from training modules and assessments to LMS support and onboarding documentation
• Ability to design and deliver engaging, structured training content by applying adult learning principles, operational knowledge, and interactive/gamified learning approaches
• Proficient in using digital tools to create, manage, and track learning content ranging from office suites and dashboards to SCORM modules, visual media, interactive quizzes, and LMS uploads
• Strong communication with high attention to detail, proactive and adaptable, able to work independently or with cross‑functional teams, and driven by creativity and problem‑solving to support learning innovations
• Willing to work full-time on site at Jogja