Portfolio Coordinator

Working in collaboration with our practices, we care for people, their pets, and our profession. Established in November 2015, our group includes small animal, equine and farm animal practices. We have c.8000 employees working in almost 500 sites across the UK, and more practices in further European countries, supported by our Central Support office in York, and collaborating to provide excellent service.

As a Portfolio Coordinator, you'll support Project Managers and the Portfolio Office across a varied portfolio of IT and business change, helping to keep projects organised, on track and well communicated.

You’ll maintain project plans, RAID logs, actions, milestones and dependencies, support project reporting and governance, and follow up on actions and deadlines. You’ll work across several projects and Project Managers at the same time, helping to make sure project information is accurate, up to date and provides a reliable picture of progress.

The role requires someone who can work independently, use their judgement and recognise when information is missing, inconsistent or out of date. You’ll be expected to ask questions, follow things through and constructively challenge when something isn’t progressing as expected.

This would also be a good opportunity for someone looking to develop their experience within project management.

The role reports to our IT Portfolio Support Manager, as part of our IT Portfolio Team, and will be based in York, with hybrid working (3 days per week in the office). This is a Full Time, Permanent role.

• Maintain project plans, milestones, actions and dependencies, ensuring they accurately reflect project progress.
• Maintain RAID logs, ensuring risks and issues are properly recorded, have clear owners and are regularly updated.
• Support the IT Portfolio Support Manager with coordinating work across the portfolio, following up on actions and keeping track of progress.
• Work with Project Managers to address gaps and ensure project information and documentation is complete and up to date.
• Track actions and deadlines, following up on overdue items and ensuring agreed actions are completed.
• Provide clear project updates, highlighting risks, issues, overdue actions and forthcoming milestones.
• Support Project Managers with governance meetings, stage gates and other key project activities.
• Coordinate meetings and workshops where required, capturing decisions and actions and following them through.
• Support the onboarding and change elements of projects affecting practice teams.
• Maintain organised and accessible project documentation.
• Support multiple projects and Project Managers, adjusting priorities as required.
• Build effective working relationships across IT and the wider business to obtain information and updates.
• Support the Portfolio team in maintaining visibility across projects and identifying areas requiring follow up.
• Contribute to continuous improvement by identifying and supporting better ways of managing and supporting projects.

• Experience of coordinating work involving different people, tasks and deadlines with the ability to keep things moving and follow up on outstanding items.
• Able to take responsibility for your own workload, use your initiative and adapt when priorities change, without needing constant direction.
• Excellent organisational skills, with the ability to manage multiple priorities, actions and deadlines and follow them through.
• A keen eye for detail, with the ability to identify information that is missing, out of date or inconsistent.
• Confidence to follow things up, ask questions and constructively challenge when something isn't progressing as expected.
• Clear written and verbal communication skills, with…