Security Officer

Support Security Officer – Mitie Cleaning & Hygiene Services

Location:

Hull.

We are currently looking for a highly capable and dependable Mobile Security Officer to take on a key role in ensuring the safety and security of a site in Hull. This is an essential position that requires a proactive individual with excellent attention to detail and strong communication skills.

• Respond to and accurately report any incidents that arise.
• Conduct regular site patrols, ensuring compliance with required KPI points.

• Applicants must be aged 21 or over.
• Possess a current full clean UK manual driver’s licence.
• At least one year of driving experience.
• Exceptional attention to detail combined with strong communication and interpersonal abilities.
• Must be adaptable to the demands of this dynamic role.

Days: 05:00 – 17:00

Nights: 17:00 – 05:00

The successful candidate must demonstrate a willingness to adjust to evolving operational requirements within the role.

The pay rate for this position is from £12.55 to £12.75 per hour.

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
• Deliver results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

• Ensure compliance with all aspects of policies and relevant legal/regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively review the published Assignment Instructions, suggesting changes that will improve the current level of service.
• Comply with industry and statutory legislation, obtaining the necessary front‑line licence and CCTV PSS SIA licence.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work systematically, methodically and orderly.

• Complete all required competency training.
• Undergo additional training as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge.
• Renew licence 16 weeks before expiry.

• Immediately report any health and safety hazards or potential hazards on site.
• Stay alert to any threats or changes in the work environment to reduce disruption, loss or damage.
• Use common sense and initiative, involving others if a situation becomes threatening.
• Maintain professional conduct with difficult situations and challenging customers.
• Complete accurate, detailed notebook entries promptly for incident reports.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Ensure check calls are conducted at allocated times as stipulated in the Assignment Instructions (AI’s).
• Call emergency services and Communication Centre to report all incidents.

• Previous security experience.
• SIA licence.
• SC clearance desirable.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

• Virtual GP access for you and household members.
• Salary Finance scheme – access 50% of earned pay before payday for a small fee; competitive loans.
• Flexible benefits platform, Choices – customise benefits (dental insurance, dining cards, coffee clubs, technology products, etc.).
• High street discounts via MiDeals, cycle‑to‑work scheme.
• Life cover – greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme, Mitie Matching Share Plan.
• Mitie Stars recognition – cash prizes every month, possibility of top prize £10,000.
• Diverse training and development opportunities through a wide selection of learning resources.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, a mobility or hearing condition) and need reasonable adjustments during the recruitment process, please let us know.

• Submit your application via our website.