Offender personal wellbeing navigator

Position: Offender personal wellbeing navigator (Permanent)
My client is looking for a Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

My client are an ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to their ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role:

You will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.

You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

Experience of working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
Knowledge of the requirements of managing a caseload, including maintain and updating records, remaining focused on action plan goals and keeping to deadlines
An understanding of the barriers faced by people with complex and multiple needs
The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
Impressive interpersonal, relationship-building and communication skills, verbal and written
A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adults DBS check and HMPPS vetting. Successful candidates will need this completed if successful.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

If you would like more information on this role, please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)