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Director, AI-Driven Transformation & ServiceNow

Job in Youngstown, Mahoning County, Ohio, 44501, USA
Listing for: Harris Computer
Full Time position Listed on 2026-11-05
Job specializations:
  • Business
    Change Management, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 130000 - 150000 USD Yearly USD 130000.00 150000.00 YEAR

Job Description & How to Apply Below

Position: Director, AI-Driven Support Transformation & ServiceNow

Altera Digital Health is seeking a transformational leader to serve as Director of AI Support Transformation & Service Now. You will guide enterprise-wide evolution of our support operations by leveraging AI, automation, and the Service Now platform to deliver measurable improvements in case resolution and customer experience.

This remote US-based role leads an established Service Now team, shaping strategy, governance, and adoption across business units, with up to 10% travel and a salary range of

Our group is growing, and we are hiring a Director, AI-Driven Support Transformation & Service Now in OH, United States.

We appreciate your interest in this position.

Join Harris Computer and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Director, AI-Driven Support Transformation & Service Now role at Harris Computer, based in OH, United States.

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