Junior IT Systems Administrator

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.

This role is office-based at our headquarters in Zug.

The scope of responsibilities will include:

• Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
• Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
• Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
• Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
• Responsibility for documentation of system problems and resolutions
• Assistance with providing basic IT training to PSI staff

• College Degree preferably in Computer Science or a related field
• At least 1+ years of experience in IT
• Full professional proficiency in German and English
• Microsoft Certified Desktop Support Technician (MCDST) training is a plus
• Related experience in systems and network administration
• Knowledge of basic systems administration tools and processes
• Ability to plan, multitask and work in a dynamic team environment
• Advanced communication, collaboration, and problem-solving skills

Please upload your CV in English

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.

• Excellent working conditions
• Extensive training and friendly team
• Opportunities for personal and professional growth