Territory Systems Engineer, Commercial

3 days ago Be among the first 25 applicants

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

As a Territory Systems Engineer, you will be the trusted technical partner to the Territory Account Executive and our valued Channel Partners. Your role is critical in translating Pure’s vision and innovative solutions into tangible, value‑driven technical proposals for a broad and dynamic set of customers. You will play a pivotal part in accelerating growth by ensuring our partners and customers have the technical resources, validation, and support needed to successfully adopt Pure Storage solutions.

The Territory Systems Engineer (TSE) is a key growth role, focusing on providing essential pre‑sales technical support across accounts within a given territory. This position requires a blend of technical acumen, partnership enablement, and a proactive approach to supporting high‑volume, transactional sales motions. You will act as the primary technical coach for our partners, empowering them to drive new business and expansion opportunities independently.

• Serve as the Technical Brand Ambassador:
  Act as the primary technical contact alongside the TAE in customer engagements, guiding discussions and showcasing the power and simplicity of Pure’s solutions.
• Empower Partner Technical Teams:
  Guide and activate elite and preferred Partner Systems Engineers (SEs), providing coaching and resources to help them effectively sell, compete, and scale their business with Pure Storage.
• Facilitate Technical Validation:
  Review and validate sizing, quotes, and technical architectures for various solutions, ensuring accuracy and alignment with customer needs and product capabilities.
• Drive Tool & Resource Adoption:
  Increase awareness and usage of Pure’s sales and technical tools across the partner ecosystem, ensuring they are leveraged effectively at the appropriate stages of the sales cycle.
• Coordinate Technical Enablement:
  Organise and coordinate technical resources (e.g., specialists, training teams) for partner bootcamps, technical events, and workshops to continuously upskill our channel.
• Resource Management & Escalation:
  Function as a technical "go‑to" advisor for partners, efficiently linking them to virtual resources or properly escalating complex technical inquiries to dedicated Systems Engineers (SEs), the help desk, or Product Technical Marketing (PTM).
• Support Collaborative Growth:
  Build and maintain strong, productive relationships with both the TAE and Channel Partners to ensure seamless technical support, shared goal achievement, and ultimately, closed deals.

• Foundational Technical
  
  Experience:
  
  Professional B2B experience in a technical support, customer‑facing, or pre‑sales role, demonstrating a solid understanding of technology sales processes.
• Domain Familiarity:
  Familiarity with the enterprise storage market, data management, and current/emerging IT infrastructure architectures is strongly preferred.
• Collaborative Mindset:
  Demonstrated success working closely with a sales counterpart (like a TAE) and channel partners to achieve shared business and technical objectives.
• Proactive Drive & Motivation: A high degree of self‑motivation, initiative, and the drive to quickly learn complex technical concepts and apply them effectively in a fast‑paced environment.
• Strong Communication & Coaching
  
  Skills:
  
  Excellent verbal and written communication skills with the ability to clearly articulate technical value to diverse audiences, from partner SEs to business decision‑makers. Fluency in Swiss German, English and ideally French.
• Organizational Resilience:
  Excellent organizational and time management skills necessary to juggle multiple partner engagements, technical validations, and training support activities in a dynamic territory.

• Pure Innovation:
  We celebrate those who think critically, challenge convention and aspire to be trailblazers.
• Pure Growth:
  We give you the space and support to grow along with us…