Business Insights Analyst

Who are we?
Founded in Switzerland in 2013 with a single PDF compression tool,
Smallpdf has grown into the world’s most loved and trusted PDF software. Today, we offer 20+ easy-to-use tools that simplify work with digital documents - from editing and e-signing to converting and protecting. Available in 24 languages and used in 195 countries, Smallpdf helps over 40 million people every month keep their document tasks simple, secure, and reliable - anytime, on any device.

Your Mission at Smallpdf:
At Smallpdf
, we make digital documents simple, secure, and accessible for millions of users worldwide. But growth takes more than data - it takes insight
. As the bridge between data and business
, you’ll turn complex datasets into clear, actionable stories that drive smarter decisions. Your mission: uncover new growth opportunities, shape monetization strategies, and spark product innovation. From spotting hidden patterns to measuring real business impact
, you’ll transform analytics from reactive reporting into a proactive force that fuels our future success
.

• Transform data into insights:
  Analyze large, complex datasets to uncover growth, monetization, and product opportunities.
• Shape business decisions:
  Partner with Product, Growth, and Marketing to translate insights into strategies and concrete initiatives.
• Measure impact rigorously:
  Build frameworks to evaluate product launches, experiments, and marketing initiatives - separating real effects from noise, seasonality, or external factors.
• Design smart segmentation:
  Develop and refine customer segmentation models to guide marketing, monetization, and product strategies.
• Drive proactive analytics:
  Move beyond reporting by identifying anomalies, spotting trends, and recommending new opportunities.
• Build clarity and trust:
  Create dashboards and metrics that are clear, consistent, and used daily by decision-makers.
• Tell the story:
  Present complex analysis in a compelling, business-friendly way that influences leadership and stakeholders.

• 3–5 years of experience in data analytics, business intelligence, growth analytics, or a similar role.
• Proven track record of translating data into business impact - not just reporting, but shaping decisions and outcomes.
• Experience in SaaS, subscription, or product-led growth environments is a strong plus.
• Exposure to consulting or cross-functional project ownership is welcome, provided it’s paired with hands‑on analytical execution.

• Curiosity-driven: you see anomalies, dig deeper, and ask “why?”
• Business-first mindset: metrics, dashboards, and models serve outcomes - not the other way around.
• Proactive & transformational: you don’t wait for asks - you spot what matters and drive it forward.
• Structured & methodical: your approach to data quality, validation, and automation gives teams confidence.
• Storyteller: you convert complex findings into narratives that inform leadership.

• SQL & Big‑Data Warehousing: advanced query skills, data modeling, optimization, and strong data‑quality discipline.
• BI & metrics design: pick the right metrics, define consistent formulas, and build usable dashboards.
• Data transformation & validation: hands‑on experience structuring, cleaning, and verifying data pipelines.
• Analytics tools: working fluency with BI platforms (Looker, Tableau, Power BI, etc.) and advanced Excel/Sheets.
• Nice to have: embedding AI/automation in analytics workflows, exposure to modeling or data science.

• Zürich strongly preferred (where the team sits). We support relocation to Zurich for the right candidate, but strong remote profiles will also be considered.

This is a unique opportunity to bring a business‑first lens to data analytics at Smallpdf.
Impact at scale
: your insights won’t just sit in dashboards - they’ll shape strategy, guide growth, and influence millions of users worldwide. You’ll collaborate with cross‑functional teams, tackle complex challenges, and help make data the foundation of how we scale and succeed.

• 🌍 You get to impact how over 30 million…