ServiceNow Software Engineer

To reinforce the Synechron Switzerland team we are seeking expressions of interest from experienced professionals to join our team in a Service Now Developer ITSM Consultant or Architect role. In this position you will play a key role in implementing configuring and maintaining the Service Now platform driving business process automation and delivering seamless IT services management solutions to improve efficiency across various business functions.

• Participate in the full Service Now implementation lifecycle including requirement gathering solution design configuration testing and deployment.
• Design and configure Service Now modules such as ITSM (Incident Problem Change Management) ITOM HRSD and others based on business needs.
• Develop integrations between Service Now and other enterprise systems using REST SOAP and other relevant technologies.
• Implement workflows business rules and automation to streamline processes and improve user experience.
• Work closely with IT teams business stakeholders and other Service Now professionals to align solutions with organizational goals.
• Provide post-implementation support troubleshooting and maintenance of the Service Now platform.
• Create and maintain comprehensive documentation for processes configurations and solutions. Ensure that best practices and ITIL frameworks are followed.
• Assist with upgrades patches and new releases to ensure platform stability and enhancement of functionality.
• Provide training and support to end users and junior team members as needed.

Your profile and skills :

• You hold a degree in Computer Science (University HES Federal Diploma EPF) or possess equivalent qualifications.
• You possess experience in working with Service Now (Developer Consultant or Administrator roles).
• You show strong knowledge of ITSM processes such as Incident Problem Change and Knowledge Management.
• You are familiar with Service Now modules like HRSD ITOM Virtual Agent Application Portfolio Management (APM) etc.
• You possess expertise in Service Now scripting (e.g. Business Rules Script Includes UI Actions etc.).
• You have proven experience in developing Service Now integrations using REST SOAP Web Services and other integration techniques.
• You justify solid understanding of ITIL best practices.
• You have experience in working with Agile methodologies.
• You speak English and French fluently.
• You are a Swiss resident.

• What we offer you :
• An enriching dynamic and stimulating professional experience.
• Professional stability with a long-term contract.
• A competitive salary package and referral bonuses.
• Monthly support to finance your lunches.
• The opportunity to be part of a multicultural supportive hardworking team driven by values.
• Up to 5 days of training per year.
• Free and unlimited access to our global E-learning platform ->
• Over 16000 modules available.
• Annual license to access our banking / finance profession training platform to enhance your knowledge of various banking / financial professions and stay professionally updated.
• Support proximity regular feedback and exceptional event.
• A certified working environment - GREAT PLACE TO WORK.

If you believe you are the right candidate please submit your application! We look forward to receiving your application.

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company.

We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

Remote Work :
No

Employment Type

:
Full-time

Key Skills

Spring,.NET,C / C++,Go,React,OOP,C#,Data Structures,JavaScript,Software Development,Java,Distributed Systems

Experience : years

Vacancy : 1