Global Account Executive Expert Nestlé; fmd

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At SAP we keep it simple : you bring your best to us and we will bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape what’s next. The work is challenging but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing and truly belong.

What’s in it for you? Constant learning, skill growth, great benefits and a team that wants you to grow and succeed.

The GAD (Global Account Director) within Nestlé’s account structure works closely with the Managing Partner to develop and implement the overall global account strategy. As the commercial sales lead, the GAD is responsible for global revenue growth, end‑to‑end customer satisfaction and the customers’ referenceability throughout the customer lifecycle. The GAD leads and coordinates SAP’s efforts across all lines of business—Sales Consulting, Services, Active Global Support, Development, IVE, IBU, Marketing and partner management—orchestrating all SAP parties around a single clear 2‑3‑year account strategy.

The GAD ensures a customer‑validated multi‑year roadmap, an associated account strategy and annual plan, and effective deployment and execution against the customer‑SAP‑agreed governance model (including the Executive Sponsor). Targets and priorities are set in coordination with the MP and aligned with the SCPCustomer Unit strategy. The GAD is ultimately measured by growth in overall revenues, protecting the Cloud footprint and increasing the NPS over time.

Works in close collaboration with the MP to orchestrate and execute the account strategy, focusing on Cloud license and services growth. Manages all license and contractual topics (leading for License Cloud and supporting for Services) to provide a solid business foundation. Coordinates all customer‑facing functions—including executive sponsor engagement, HQ strategy visits, DT workshops—to achieve tighter, more profitable business plans and further solidify the GAD’s position as a trusted advisor.

Drives and identifies co‑innovation opportunities and facilitates the transition from pipeline to delivery. Jointly with the MP develops long‑term key stakeholder relationships, creates and manages a strong joint SAP‑Customer governance model, and ensures that the SAP‑assigned Executive Sponsor is appropriately engaged. Leads Integrated Account Planning and ensures that SAP footprint is expanded with involvement of all relevant LoBs and strategic engagement with SI partners.

Drives collaboration and joint engagements with key technology partners such as Microsoft, Snowflake and Service Now, as well as the main SIs Acenture, IBM and Wipro. Proactively identifies customer problems and proposes SAP solutions beyond those already identified. Influences and leads the commercial team as well as the virtual team of resources from various LoBs, functions and geographies in close collaboration with the MP.

Drives revenue growth across all SAP LoBs throughout the customer lifecycle. Creates barriers to entry for competitors, protecting SAP’s customer base. Drives adoption of and protects premium support services (Max Attention). Provides leadership around value management and value realization, enabling a connection of Value Engineering methodologies and business transformation practices to consulting delivery.

• 5 years of business experience in Sales with complex business software / IT solutions / IT services

• 3 years of large account management experience / leading account teams

• Strong knowledge of the complete SAP offering (including Service and Support)

• Knowledge of financial competitive and regulatory environment (as applicable)

• Experience with long‑term planning of resources, technology and account structure

• Exceptional communication skills

Minimum bachelor’s degree or equivalent. Business fluency (written & spoken) in English is a must. Good understanding of IFRS accounting issues, Sarbanes‑Oxley requirements and local…