Senior Backend Engineer

Caplena is an award-winning Swiss tech start-up. It is the AI tool to extract insights from feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in no time. Caplena's vision is to become the single place of truth for feedback, where customer-centric companies go to understand the needs, wishes and pain points of their customers.

We're looking for curious minds who are eager to write world-class software
. You will become an integral part of our hands‑on & fun team (25 people) and have a big impact on the future development of our software. We are fast‑growing 🚀 with close to 200+ active customers in more than 16+ countries across a multitude of industries including some big names like Lufthansa, Kia and DHL
.

As part of the backend team, you will work in close collaboration with the team lead, the founders and our talented (entirely in‑house) developer team to:

• Develop new features (e.g. integrations with other apps, new internal & public API endpoints)
• Enable our application to discover interesting trends and statistics in our data
• Infuse AI into every part of our app (it's already in a lot of places ofc)
• Improve our agent and chatbot
• Improve performance of endpoints (we're dealing with 1M row queries 🏋🏾)
• Fix bugs 🪲. Which of course never happens

• Master's degree in Computer Science, Software Engineering, Data Science, related field or equivalent practical experience
• At least 2 years of professional experience in building backend systems with Python and solid knowledge of SQL Databases
• First experience building applications that leverage GenAI
• Solid foundations in Data Science and statistics
• Strong analytical skills and knowledge of data structure and algorithms
• You are familiar with web APIs (mostly REST)
• Performance issues are challenges you indulge in, not something you dread
• Track record of getting features shipped for customer‑facing applications
• Solid written communication in English;
  German not required but a plus
• Located in an EU country or Switzerland
• Fast learner, with a resourceful and independent mindset
• Upbeat team player

• You have knowledge of Django and / or Django Ninja
• Some experience with Kubernetes
• Cloud Devops exposure (we're on GCP)
• Experience with Clickhouse is a plus

• Exciting, growing product 🔥
• Modern & scalable tech‑stack (GCP; Gemini; Kubernetes; Django; Postgres; Clickhouse; OpenAI; Redis; Vue; Vuex; eCharts)
• Solid tooling (CI/CD; issue monitoring; session replay etc.)
• Quick & inclusive decision‑making; (AI engine, API, Frontend, Dev Ops)
• Driven & down‑to‑earth team
• Office near Zurich HB (easy to access by public transport, and we have great coffee!)
• Team events
• Choice of OS: macOS or Linux
• Full‑time; flexible working hours; remote or office depending on location
• 25 days PTO/year
• Competitive compensation & equity

If you're looking for a place to apply and refine your programming skills on a cutting‑edge product, then join us 👋.

Start date:

Immediately or according to availability.