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Retention Specialist: Masterful Customer Conversations
Job in
5000, Aarau, Kanton Aargau, Switzerland
Listed on 2026-08-29
Listing for:
CH Media / CH Regionalmedien AG
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
CH Media / CH Regionalmedien AG in der Schweiz sucht eine engagierte Fachkraft im Kundenservice für 80–100 % Arbeitszeit in Aarau. Sie führen Retention-Gespräche, erkennen Kundenbedürfnisse und platzieren passende Angebote zur Kündigungsprävention.
Sie berät kompetent zu Produkten, bearbeiten Outbound-Listen und dokumentieren Kontakte in CRM-Systemen wie Salesforce. Teamwork, Empathie und zielorientiertes Arbeiten sind Pflicht.
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