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IT-Service Desk Lead – Standortübergreifend & Prozessoptimierung

Job in 5000, Aarau, Kanton Aargau, Switzerland
Listing for: CH Media Holding AG
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 110000 - 160000 CHF Yearly CHF 110000.00 160000.00 YEAR
Job Description & How to Apply Below

CH Media Holding AG sucht eine Führungskraft im Service Desk, die das standortübergreifende Team in Aarau, Zürich und St. Gallen leitet, die Servicequalität sicherstellt und eine enge Zusammenarbeit fördert.

Sie optimieren Serviceprozesse, verantworten 1st-Level-Support, entwickeln Katalog und Ticketing weiter, automatisieren Abläufe und analysieren KPIs, um Services kontinuierlich zu verbessern.

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