Unit Clerk Regional Hospital and Cancer Centre

Salary

The salary range for this position is CAD $30.03 - $30.03 / hour.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, and a competitive compensation package that includes four weeks of vacation to start, comprehensive health benefits, and a pension plan. It is a rewarding opportunity to make a difference every single day in health care.

Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such as acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts.

• Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow-up as necessary.
• Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow‑up appointments, adjusting appointments as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments.
• Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient tests, and receives visitors, provides information and directs to appropriate area.
• Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
• Answers telephones, transfers calls, takes messages, answers routine inquiries or refers as appropriate; opens and distributes mail as required.
• Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
• Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designated person for approval.
• Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre‑determined guidelines and refers problems to the Manager, Clinical Services or designated person.
• Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
• Performs other related duties as required.

Education and Experience

Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. The organization is guided by a commitment to planetary health and values diversity in the workforce, striving to maintain an environment of respect, caring and trust and ensuring that all individuals are treated in an inclusive, equitable and culturally safe manner.