Healthcare Client Services Coordinator Position

Join Bayshore Health Care as a Client Services Coordinator, driving service quality and client satisfaction through effective scheduling and support. This is an essential role for coordinating care.
Reporting to the Contracts Manager, the Client Services Coordinator will document client inquiries and assess service needs. Your primary responsibilities include scheduling care assignments and ensuring effective communication with clients and field employees. Through this position, you will promote Bayshore Health Care while engaging in quality and safety initiatives.

Key Responsibilities:

• Handle client inquiries and requests for service

• Schedule care services and coordinate employee assignments

• Maintain accurate and updated client schedules

• Participate in quality improvement and safety activities

• Market the services of Bayshore Health Care effectively
Requirements:

• Secondary School Diploma; post-secondary certification is a plus

• At least two years of experience in a customer service role

• Competence with Microsoft Windows and scheduling software

• Strong organizational and interpersonal skills

• Dedication to ongoing professional development
Contribute to an exceptional healthcare service experience through effective client coordination at Bayshore Health Care.
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