Customer Experience Associate

Job in Abbotsford, BC, Canada

Listing for: TD

Full Time position
Listed on 2026-06-12

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Bilingual, Customer Success Mgr./ CSM

Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR

Position: Customer Experience Associate Role

Overview

Embrace a customer-first approach as a Customer Experience Associate at TD Canada Trust in Abbotsford, British Columbia. Focus on financial transactions and customer relationship building.

As a Customer Experience Associate at TD Canada Trust, your main objective will be to provide exceptional service to clients. You ll manage deposits, withdrawals, and bill payments, while identifying opportunities to offer personalized banking solutions. Your role will also contribute to fostering a welcoming and effective workplace for your team.

Responsibilities

Process financial transactions in line with regulations
Understand customer needs to suggest appropriate banking solutions
Respond to concerns and escalate as needed
Achieve targets through proactive product promotion
Collaborate effectively to enhance team performance

Qualifications

High School diploma and 1+ years of customer service experience
Proficient in Microsoft Office Suite
Robust organizational skills for managing tasks
Detail-oriented with a proactive approach
Excellent interpersonal and communication abilities

Leverage your customer service skills to create lasting relationships at TD Canada Trust.

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