Casual Customer Services Assistant FVRL

Join Fraser Valley Regional Library as a Casual Customer Services Assistant. This on-call role is focused on delivering top-notch service and support in library operations across various locations.

As a Customer Services Assistant, you will provide valuable customer help, utilizing your problem-solving skills to interpret needs and provide solutions. The position demands a quick adaptability, strong communication abilities, and familiarity with automated systems. Attention to detail and accurate execution of tasks are crucial.

Key Responsibilities:

• Provide excellent service to library patrons

• Interpret customer needs and respond effectively

• Utilize digital devices and library systems proficiently

• Collaborate with library staff and work independently

• Perform basic technical troubleshooting

Requirements:

• Completion of library technician program coursework

• Up to six months of related experience

• Criminal record check required

• Proficient in communication, both oral and written

• Keyboarding skills of at least 30 wpm

Enhance your customer service skills while supporting the library community with Fraser Valley Regional Library.
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