Customer-Focused Service Advisor

Accelerate your career with Velocity Truck Centres Canada as a Service Advisor in Abbotsford, BC. Provide exceptional customer support and vehicle service coordination from Monday to Friday.

As a Service Advisor, you will be the first point of contact for customers, assessing vehicle concerns and ensuring clear communication throughout the repair process. Strong problem-solving skills and technical expertise in trucks and parts are essential in this role, which emphasizes customer service as a top priority.

Key Responsibilities:

• Greet customers and clarify vehicle issues

• Conduct inspections and check for recalls

• Explain estimates and provide repair updates

• Verify warranty coverage and explain provisions

• Prepare repair orders and obtain necessary approvals

Requirements:

• Proven technical expertise in vehicle service

• Knowledge of trucks and parts

• Excellent problem-solving abilities

• Strong organizational skills for task management

• Ability to work well with customers and staff

Leverage your customer service and technical skills to succeed as a Service Advisor with Velocity Truck Centres Canada in Abbotsford.
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