Front Desk Customer Support

Position: Front Desk Customer Support at Planet Fitness
Seeking a Front Desk Customer Support professional at Planet Fitness in Abbotsford, BC. Ensure member satisfaction and manage inquiries effectively in a friendly environment.

This part-time role involves welcoming members and providing top-notch customer service. You will also handle phone inquiries, process payments, and maintain club cleanliness. Strong decision-making and customer service skills are crucial for this position, ensuring a great experience for all members.

Key Responsibilities:

• Welcome members with friendly greetings daily

• Respond promptly to member needs and inquiries

• Provide knowledgeable telephone service and support

• Keep gym facilities clean and inviting

• Drive revenue through product promotion and communication

Requirements:

• At least 18 years old and a high school diploma required

• Six months face-to-face customer service experience preferred

• Must work a flexible rotating schedule

• Strong communication and problem-solving skills

• Passion for fitness and customer interaction

Provide outstanding service to members, enhancing their fitness journey at Planet Fitness.
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