Call Centre Representative

Position: Full-Time Call Centre Representative Job
Join Amani Ventures in Abbotsford, BC as a Full-Time Call Centre Representative. This role requires strong client-focused skills to support customers through various interactions and complaints.

Amani Ventures is hiring a Customer Service Representative for permanent full-time work in their busy call center. Candidates should be organized, capable of multitasking, and ready to work flexible hours including evenings and weekends. You'll be tasked with responding to inquiries, providing refunds, and ensuring customer satisfaction through attentive service.

Key Responsibilities:

• Address customer inquiries both written and orally

• Manage and log customer complaints diligently

• Advise on promotional strategies effectively

• Process refunds and issue receipts as necessary

• Provide detailed explanations of services and costs

Requirements:

• Fluent in English with excellent oral and written skills

• High school graduation certificate required

• Previous customer service experience preferred

• Client-focused with strong interpersonal skills

• Ability to work under pressure and meet deadlines

Utilize your customer service expertise at Amani Ventures to drive client satisfaction.
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