BC Public Service Client Service Specialist

Join the BC Public Service team as a Client Service Specialist, providing essential support in person and virtually. This full-time, on-site role emphasizes client relations and administrative excellence.

In the position of Client Service Worker, you will engage with individuals seeking income and disability assistance, showcasing your skills in a dynamic service delivery setting. You’ll ensure high standards in client interactions while utilizing your expertise with necessary computer applications. This role demands resilience, empathy, and effective communication.

Key Responsibilities:

• Answer public inquiries regarding services

• Deliver administrative support effectively

• Collaborate with team members to aid clients

• Facilitate services via virtual communications

• Provide support to clients facing substance use issues

Requirements:

• Completed secondary school or equivalent level

• Experience in high-pressure client service environments

• Familiarity with MS Office applications

• Background in social services preferred

• Training or experience in managing conflict situations

Become a vital part of the BC Public Service and enhance your client service skills.