Client Service Worker BC Government

Position: Client Service Worker Role with BC Government
Be a pivotal player in the BC Government as a Client Service Worker, focusing on crucial administrative tasks and client support in an on-site capacity. This role is designed for high-impact service delivery.

As a member of the Service Delivery Division, you will address inquiries related to income and disability services from British Columbians. You’ll be responsible for providing in-depth support and coordination, applying various tools and technologies to manage client needs. Your experiences in client service will be crucial in this position.

Key Responsibilities:

• Address inquiries about income and disability assistance

• Work collaboratively with Employment and Assistance Workers

• Utilize computer programs for client management

• Provide effective service even in high-pressure situations

• Support clients experiencing poverty or mental health issues

Requirements:

• Secondary school graduation or equivalent

• Experience in customer service in fast-paced settings

• Proficient with applications like MS Word and Excel

• Conflict management experience is a plus

• Ability to show empathy and resilience

Contribute to meaningful community service with your skills in the BC Government as a Client Service Worker.