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Partner Care Donor Support Associate
Job in
Abbotsford, BC, V2S 0A1, Canada
Listed on 2026-11-01
Listing for:
Power to Change
Part Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Support Power to Change donors from Abbotsford, BC, using customer service and clear communication in a part-time, 25-hour contract.
The Partner Care Associate works within the donations department and reports to the Partner Care Manager. You will respond to inbound and outbound calls and emails, process requests, and maintain valued donor experiences. The work requires database accuracy, timely service, and careful transaction handling.
Key Responsibilities:- Process credit card donations accurately
- Answer donor and staff calls and emails
- Update donor accounts and maintain Donor Direct
- Record interactions, transactions, and documents
- Follow communication procedures and provide complete information
- Growing personal relationship with Jesus Christ
- Customer service or call center experience
- Experience with database systems;
Donor Direct preferred - Strong problem-solving and detail-oriented abilities
- Google Suite proficiency and effective communication skills
Bring donor service, database experience, and precise communication to Power to Change’s Partner Care team in Abbotsford.
Position Requirements
10+ Years
work experience
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