Financial Advisor; Street Branch

Financial Advisor (High Street Branch)

Envision Financial, a division of First West Credit Union

The Financial Advisor provides exceptional customer service to current and potential members by offering a full range of deposit, investment, and complex lending services. They identify member life‑stage cycles, provide solutions to financial needs, and refer members to appropriate advisors. They manage a portfolio of members.

• Member Service:
  Builds strong relationships with current and potential members; identifies member life‑stage cycles and provides financial advice or refers to appropriate advisor.
• Member Transactions:
  Processes a full range of complex member transactions including personal loans, retail mortgages, RRSP loans, investment products (typically under $100K), opening personal or business accounts, debit/credit cards, line‑of‑credit/overdraft protection, and related insurance products.
• Branch Goals:
  Supports achievement of annual branch goals and objectives through proactive promotion of First West products and services, participation in branch campaigns, and actively seeks potential cross‑sell and referral opportunities. Achieves established annual sales and referral targets.
• Branch Support:
  Performs administrative duties such as estate administration, completion of loan applications, credit investigations, and follow‑up phone calls to members as required.
• Other duties as required by branch leadership. Utilizes the day‑in‑the‑life guideline to prioritize and manage schedules while offering a remarkable, consistent member experience across First West.

• Lending limits will be assigned in consultation with credit services, based on experience and competency.
• In pilot locations, a key accountability is to build and maintain a strong presence and relationship in the community.

• College or Technical School Diploma (2 years) in a related discipline or equivalent combination of education and experience.
• Mutual Funds License required; PFP license an asset.
• Must complete the internal First West certification program specific to this role within the required timeframe.
• 2 years in a Member Advisor role, or equivalent.
• Demonstrated ability to identify needs and recommend products and services to members.
• Self‑starter with ability to work independently and solve problems using common sense and sound judgment.
• Proven ability to plan, organize and prioritize workload.
• Proficient in computer software such as Microsoft Office and banking software programs.
• Displays an understanding of risk and risk ownership by adhering to policies and procedures.

• Mental health coverage and resources.
• Customizable health benefits and topped‑up parental leave.
• Performance‑based compensation, employee banking advantages, and group RRSP matching.
• Vacation time and flexible work arrangements.

We also provide and encourage opportunities for employees to make a meaningful impact through paid time off to volunteer, partnership with local charities, and commitment to environmental, social and governance (ESG) practices.

Background check required (employment verification, credit check and criminal record check).

At First West Credit Union we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from employee‑led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture. We encourage people from equity‑deserving groups to apply, including women, non‑binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2

SLGBTQIA+ communities. If an accommodation would help you during the process, let us know how we can assist you.

We’re a financial cooperative that does things differently. We provide time‑tested advice, comprehensive banking solutions and local community connections. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout British Columbia under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit  for more information.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.