Release of Information Clerk, Fraser Health Sites

Overview

Release of Information (ROI) Clerk role at Fraser Health Sites, part of Providence Health Care. Salary range CAD $28.01/hr.

• Respond to requests for information from internal/external sources regarding confidentiality and release of information policies and procedures.
• Retrieve, sever, photocopy/scan, and distribute health care documentation/reports in accordance with policies, procedures, legislation and standards.
• Answer inquiries by reviewing requests for patient/client information and determine information to release.
• Maintain and update ROI records using computerized systems; enter request information (date of request, patient/client name, chart number, requester, date released) and provide statistical reports as required.
• Perform record processing functions (identify, verify, correct patient information; check for discharges and previous admissions; process folders and documents; merge duplicate files; print labels; file as required).
• Perform clerical and reception duties (answer telephone, take messages, direct visitors, photocopying, faxing, filing, moving records to storage, preparing records for off-site storage, and ordering supplies).
• Assist in updating procedure manuals and recommend efficiency improvements; update Release of Information Procedure manual as required.
• Participate in department Continuous Quality Improvement activities (e.g., auditing chart deficiency systems) and provide input to the Coordinator for policy/procedure updates.

Grade 12, successful completion of courses related to release of information, and two (2) years of recent, related experience or an equivalent combination of education, training and experience.

• Ability to communicate effectively both verbally and in writing.
• Knowledge of medical terminology.
• Ability to deal with others effectively.
• Ability to operate related equipment.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 words per minute.

We are recruiting across all Fraser Health Sites; please indicate your site preference in the screening questions when applying. Candidates for casual opportunities must have open availability. Competitive salary as per the FBA Collective Agreement, $28.10/hour. Growth opportunities and opportunities for professional development are available. The organization acknowledges its heritage and the territories on which it operates.