Employee Experience Coordinator

Our Corporate Values:

At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and all employees are required to help us achieve this by practicing our core values.

• To Speak the Truth
• To Pursue Excellence
• To Serve Each Other
• To Practice Stewardship

• Support the HR Generalist as required for completing biweekly payroll.
• Input employee information into Dayforce as required.
• Respond to payroll-related questions and concerns.

• Support the recruitment process by filtering resumes and uploading to Dayforce.

• As needed, assist with:
  • Conducting telephone screens.
  • Receiving and reviewing resumes, short listing candidates, creating interview questions and scheduling interviews.
  • Notifying candidates of interview results.
  • Making job offers, obtaining employment references; initiate and follow-up on employee background checks.
  • Create offer letters and prepare hire packages; compile and post announcement(s) to Synergy and Dayforce.
  • Post opportunities internally and externally.

• Maintain current knowledge of Phantom’s group benefits plan.
• Track eligibility dates for Benefit enrollment and provide application forms to affected employees.
• Accept and promptly act upon all employee requests for changes to existing coverage, provide information and forms, and update internal and external databases.
• Create new and maintain existing records of group benefits coverage for individual employees.

• Maintain all employee training documentation in Dayforce.
• Support HR generalist functions within the Employee Experience department. Including Talent Acquisition and Safety and Security as needed.
• Maintain the HR email Inbox and disseminate information appropriately.
• Respond to all general enquires, providing consistent and accurate interpretation of legislation and/or employment policies.
• Create various documents such as file notes, announcements, news items and other correspondence.
• Promptly update and maintain employee files electronically and paper based.
• Streamline and maintain the HR Folder in the Shared Drive.
• Support creating and maintaining Standard Operating Procedures for the day-to-day functions of the Employee Experience department.
• Supporting the use of Synergy and Dayforce software.
• Compile a quarterly summary of exit interviews.
• Create/revise and maintain a variety of documents such as spreadsheets, lists, correspondence, file notes, and other information using MS Office, Excel, and other software.
• Assist in the creation of power point presentations and supporting documents for internal training and communication purposes.
• Promptly enter a variety of data into Dayforce and ensure that all new records are created promptly, and existing records are accurately maintained.
• Conduct internal/external research on an as-needed basis as directed.
• Perform all duties in a positive manner, demonstrating professionalism at all times.
• Assist with performance management and ensure the new employee checklist and quarterly adjustment is maintained and acted upon, notifying HR Generalist of pending pay adjustments.

• A keen understanding of the need to maintain confidentiality when coming into contact with sensitive information and the ability to use an appropriate level of discretion.
• Demonstrated understanding, interpretation, and application of the Employment Standards Act of BC, and Human Rights legislation.
• Above average level of attention to detail and accuracy in all tasks.
• Ability to create legible and grammatically correct correspondence and other documents for internal and external use.
• Ability to remain calm, focused, and professional in a high-pressure environment…