ServiceMaster Internal Technology Coordinator

Be a key player in technology support as an Internal Technology Coordinator with Service Master of Fraser Valley. This role is integral to maintaining efficient operations for our emergency services team.

We are seeking a reliable and solution-focused Internal Technology & Operations Coordinator to assist staff in overcoming technology challenges while delivering excellent customer service. Your responsibilities will span various locations, ensuring that all IT systems and devices support the fast-paced restoration operations efficiently. A proactive approach and strong communication skills are essential for success in this position.

Key Responsibilities:

• Provide technical support for hardware, software, and networks

• Configure computers and mobile devices for new hires

• Troubleshoot issues with Microsoft 365 and other software platforms

• Maintain IT inventory and manage help desk tickets

• Implement best practices for cybersecurity and user education

Requirements:

• Previous experience in an IT support role preferred

• Knowledge of Microsoft 365 and VoIP systems

• Experience with restoration industry software

• Effective communication with non-technical users

• Excellent organizational and time management skills

Join our dedicated team and contribute to Service Master’s mission in delivering expert restoration services through your IT proficiency.
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