Internal IT Support Coordinator at ServiceMaster

Join Service Master of Fraser Valley as an Internal Technology & Operations Coordinator. Provide essential technical support to enhance the effectiveness of restoration operations.

As the Internal Technology & Operations Coordinator at Service Master, you will be pivotal in supporting both office and field staff with reliable IT services. The ideal candidate enjoys troubleshooting technology issues while maintaining excellent customer service. This position requires strong organizational skills to manage multiple tasks such as coordinating software licenses, maintaining IT inventory, and documenting operational workflows.

Key Responsibilities:

• Troubleshoot issues across various software platforms

• Support employee onboarding and device setup

• Respond to help desk tickets and prioritize responses

• Collaborate with external technology partners

• Support cybersecurity practices and systems improvements

Requirements:

• Previous experience in IT support or technical roles

• Knowledge of restoration industry software

• IT certifications like CompTIA A+ or Microsoft certifications

• Strong customer service and communication skills

• Basic cybersecurity knowledge

Enhance operational efficiency at Service Master while providing vital IT support for effective team collaboration.
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