IT Support Technician

Become a pivotal part of Connect Solutions as a full-time IT Support Technician in Abbotsford. In this role, you'll tackle customer issues directly and deploy hardware solutions onsite and remotely.

Connect Solutions is looking for a dedicated technician to work in Abbotsford, providing support both in-person and remotely. Ideal candidates should have IT training or experience, possess strong communication abilities, and thrive in a collaborative team setting. You'll be responsible for troubleshooting, hardware deployment, and creating efficient internal systems.

Key Responsibilities:

• Assist customers with IT issues in-person and remotely

• Deploy new hardware and networking equipment

• Troubleshoot and resolve technical problems

• Develop internal systems to enhance efficiency

• Collaborate effectively with team members

Requirements:

• IT training or prior experience preferred

• Excellent verbal and written communication skills

• Ability to multitask in a dynamic environment

• Experience with Connect Wise Manage is a plus

• Local availability for Abbotsford office work

Drive customer satisfaction and technical excellence as part of Connect Solutions’ dedicated team.
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