User Support Technician in BC

Position: User Support Technician Wanted in BC
Join our technical support team as a User Support Technician based in Abbotsford, BC, earning $31 hourly. This full-time role focuses on assisting users and solving technical problems at our location.

We seek a motivated individual with 1 to 2 years of experience to provide user training and support. You will consult manuals to troubleshoot issues, maintain a solutions log, and assist in application redesign. Supervision of technical support staff is also part of this role.

Key Responsibilities:

• Consult user guides and manuals to troubleshoot

• Train users and provide effective technical advice

• Organize and maintain a solutions log for reference

• Support redesign of applications and software

• Supervise other technical support staff

Requirements:

• College/CEGEP education in a relevant field

• 1 to 2 years in user support or tech role

• Excellent communication and problem-solving skills

• Must be able to work in Abbotsford, BC

• Valid work authorization in Canada required

Embrace this opportunity to enhance user experience as a User Support Technician in Abbotsford.
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