User Support Technician in BC
Job in
Abbotsford, BC, Canada
Listed on 2026-06-25
Listing for:
Novagems Inc.
Full Time
position Listed on 2026-06-25
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Join our technical support team as a User Support Technician based in Abbotsford, BC, earning $31 hourly. This full-time role focuses on assisting users and solving technical problems at our location.
We seek a motivated individual with 1 to 2 years of experience to provide user training and support. You will consult manuals to troubleshoot issues, maintain a solutions log, and assist in application redesign. Supervision of technical support staff is also part of this role.
Key Responsibilities:
• Consult user guides and manuals to troubleshoot
• Train users and provide effective technical advice
• Organize and maintain a solutions log for reference
• Support redesign of applications and software
• Supervise other technical support staff
Requirements:
• College/CEGEP education in a relevant field
• 1 to 2 years in user support or tech role
• Excellent communication and problem-solving skills
• Must be able to work in Abbotsford, BC
• Valid work authorization in Canada required
Embrace this opportunity to enhance user experience as a User Support Technician in Abbotsford.
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