Abbotsford User Support Technician
Job in
Abbotsford, BC, Canada
Listed on 2026-06-30
Listing for:
Novagems Inc.
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
We're hiring a User Support Technician in Abbotsford, BC, at $31 per hour, for a full-time permanent position. This role requires on-site work to effectively assist users with technical issues.
The ideal candidate will have 1 to 2 years of relevant experience. Your tasks will include consulting technical documents to research solutions, training users, and supervising technical support staff. You will also set up equipment for employee use and ensure accurate installation of software and cables.
Key Responsibilities:
• Research solutions by consulting technical manuals
• Advise and train users facing difficulties
• Maintain a problem and solutions log for records
• Participate in application and software redesign
• Supervise technical support group activities
Requirements:
• College diploma or equivalent education
• 1 to 2 years of experience in IT support
• Strong technical skills and user-focused mindset
• On-site work required in Abbotsford
• Work authorization in Canada is necessary
Utilize your technical skills to provide exceptional user support in Abbotsford.
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