Abbotsford User Support Technician

Position: Abbotsford User Support Technician Role
We're hiring a User Support Technician in Abbotsford, BC, at $31 per hour, for a full-time permanent position. This role requires on-site work to effectively assist users with technical issues.

The ideal candidate will have 1 to 2 years of relevant experience. Your tasks will include consulting technical documents to research solutions, training users, and supervising technical support staff. You will also set up equipment for employee use and ensure accurate installation of software and cables.

Key Responsibilities:

• Research solutions by consulting technical manuals

• Advise and train users facing difficulties

• Maintain a problem and solutions log for records

• Participate in application and software redesign

• Supervise technical support group activities

Requirements:

• College diploma or equivalent education

• 1 to 2 years of experience in IT support

• Strong technical skills and user-focused mindset

• On-site work required in Abbotsford

• Work authorization in Canada is necessary

Utilize your technical skills to provide exceptional user support in Abbotsford.
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