Technical Support at MCC

Position: Technical Support Role at MCC
Join Mennonite Central Committee (MCC) in Abbotsford, BC as an IT Support Specialist, offering vital technology support in a full-time on-site role. Engage in a meaningful career with a focus on community and compassion.

As part of the MCC BC Information Technology team, your responsibility includes resolving technical issues for administrative teams and community services. You will leverage your 2+ years of IT support experience to aid in equipment installation, ticket resolution, and tech project support. This position aligns with MCC's mission and requires active participation in faith activities, making your role instrumental in promoting peace and justice.

Key Responsibilities:

• Provide frontline technical support and troubleshooting

• Manage and resolve IT support tickets promptly

• Assist in ongoing system monitoring and improvements

• Support documentation and training materials creation

• Maintain technology asset inventories

Requirements:

• Over two years of hands-on IT support experience

• Proficiency with Microsoft technologies preferred

• Clear communication skills with users

• Strong commitment to Christian values and service

• Legal ability to work in Canada required

Support technological growth within a faith-based community at MCC.
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