Technical Support Engineer

Step into a fulfilling role as a Tier 2 IT Engineer located in Abbotsford, specializing in client technical support and network management. Serve the Fraser Valley with your expertise.

This full-time position requires you to assist clients effectively, evaluate systems, and document all support activities. Ideal candidates will have over three years of relevant experience and the skills to translate technical information into client-friendly language, fostering strong relationships.

Key Responsibilities:

• Provide comprehensive technical support to clients

• Conduct tests on new systems and software

• Keep detailed records of all support interactions

• Manage IT networks and server issues

• Work independently on tier-2 tasks

Requirements:

• Computing degree or substantial experience

• 3+ years in a comparable IT role

• Strong client communication and problem-solving skills

• Must own a reliable vehicle and valid license

• Physically capable of handling 50 lbs

Utilize your technology and communication skills to assist clients effectively in this dynamic IT role.
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